Here at Apple Blossom Cattery we understand that customers care about the use and storage of their personal information and we value your trust in allowing us to do this in a careful and sensible manner. We have created this privacy notice in order to demonstrate our commitment to the privacy of our customers. What information we collect when you request a cattery booking; we'll collect some of your personal information, to make sure we have everything we need to make the most of our services.
We use this information for administration of the services you have asked for.
Who we are:
Apple Blossom Cattery gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protect on Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Apple Blossom Cattery is located at Cowbridge Road, Talygarn, Pontyclun,. CF72 9FH. We are in the process of registering with the information Commissioner's Office Register and will shortly be publishing our registration number, and act as the data controller when processing your data.
Information That We Collect:
Personal information to meet our legal and statutory obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from you is:
Name, home address, personal Email, home telephone number, mobile telephone Number, details of your cat(s).
We collect this information in the following ways:
Via email, Website and social media, telephone and personal site visit where you sign the register acknowledging the information contained therein is correct.
How we hold Information:
Your personal data is transposed onto a manual record card and transposed and held electronically in our computer system.
Please note that our local authority licensing rules require us to take and keep this information. We are also required under UK tax laws to keep your personal data for a minimum of 5 years after whichtime, if no further bookings have been received it will be deleted.
How we use your Personal Data (Legal Basis for Processing):
Apple Blossom Cattery takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law.
Your Rights: you have the right to access anypersonal information that Apple Blossom Cattery holds and processes about you and to request information about:
• What personal data we hold about you
• The purpose of the processing
• The categories of personal date concerned
• How long we intend to store your personal data for.
If you believe that we hold any inappropriate, incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. You also have the right to request deletion of your personal data or to restrict processing in accordance with the data protection laws.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal information
We do not share or disclose any of your personal information without your consent, other than forthe purposes specified in this notice or where there is a legal requirement.
Apple Blossom Cattery takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.
Lodging a Complaint:
Apple Blossom Cattery process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws.
If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office
Tel: 0303 123 1113
Website:‐ ico.org.uk / Fax: 01625 524 510